Privacy and Cookie Policy

1. Who we are

The data controller is SIA Baltijas Durvis, Riga, Latvia. You can reach us through the contact page or at [email protected].

2. What data we process

We process only the data you voluntarily provide when contacting us through website forms, by phone or by email: your name, phone number, email, message and project details. The website also uses technical cookies and server log data.

3. Purposes and legal basis

Data is processed to respond to your enquiry, prepare a commercial offer, calculate prices, conclude and perform a contract, and meet legal obligations. The legal basis is Article 6(1)(b), 6(1)(c) and 6(1)(f) GDPR.

4. Cookies and similar technologies

The website currently uses only technically necessary cookies such as sessionid and csrftoken, needed for the cart, forms and CSRF protection. They are not used to track you across other websites.

If analytics or advertising services (Google Analytics, advertising pixels, etc.) are added later, non-essential cookies will only be set after your explicit consent.

5. Sharing data with third parties

We do not sell personal data. Data may be shared only to perform a contract, when required by law, or with service providers (such as hosting and email services) that process data on our behalf and are obliged to protect it.

6. Retention

Data is kept no longer than necessary for the processing purposes: for an enquiry, while the project is being discussed; for a contract, for the period required by law; afterwards it is deleted or anonymised.

7. Your rights

You have the right to access, correct, delete, restrict processing of and port your data, and to object to processing. To exercise these rights, email [email protected].

You may also lodge a complaint with the Latvian data protection authority (Datu valsts inspekcija, dvi.gov.lv).

8. Security

Access to data is limited to employees and contractors who need it. The website uses an encrypted connection (HTTPS), and technical security measures are reviewed regularly.

9. Changes to this policy

We may update this policy when the website or legislation changes. The current version is always available on this page; we will announce significant changes on the website.

10. Contact

Questions about personal data: [email protected] or via the contact page.